State Farm® Insurance Agent Alex Downing
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Kingston Williams
August 6, 2025
"Informative, helpful, and precise 😇"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kendrick Karlsen
August 5, 2025
"Shana Brooks has been awesome to work with"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
phyllis mcbride
July 25, 2025
"Alex is very helpful and responsive! He actually got right back to me after I left a voice mail after hours!! That almost never happens anywhere. I’m impressed!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
180 Visuals
July 24, 2025
"Known Chandler for 8 years now, this guy is the best. Attention to detail, that’s all you need to know."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Carl Bradshaw
July 24, 2025
"So glad Alex Downing has Chandler as an agent, I’ve worked with him over the years in many facets and his commitment to personal service and integrity goes beyond words."
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Zach Baker
July 24, 2025
"Chandler is a top shelf guy!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
robbie gaines
July 15, 2025
"Very helpful"
"So happy you were pleased with your experience. If we can do anything for you moving forward, please let us know!"
XbononeX
July 9, 2025
"I absolutely recommend Alex Downing insurance! I called to switch from Travelers and had no idea what I was doing and the lady that helped me was an absolute doll! I feel so much more confident and comfortable with this insurance agency! Thank you so much!"
"Thanks so much for the review! We pride ourselves on making this a comfortable experience for everyone. Glad to have you as part of the State Farm Family!"
Bonnies BookBlog
July 9, 2025
"I absolutely recommend this State Farm insurance agency! She was the best when it came to helping me with all of my needs! I knew nothing about transferring insurance, she completely helped me out! So thank you! I am so excited we switched over from Travelers to State Farm, solely because of this lady!"
"Thank you so much for the kind words! We strive to make the process as easy and painless as possible. Please don't hesitate to reach out if you need anything at all going forward!"
Tamerlien :D
June 27, 2025
"Lanna is amazing! So informative and helpful!!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Josh Smith
June 27, 2025
"Does a great job very dependable and a awesome person"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Edward Drayton
June 25, 2025
"My Agent Alex was great with helping me find the right coverage, he was very knowledgeable, patient, and understanding. Thanks Alex"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Glen McManus
June 25, 2025
"Lanna is exceptionally customer-oriented. I called very near end of business day inquiring about adding a golf cart policy, fully expecting to hear back the next day. Within 10 minutes of my call, she called me with a quote, processed the policy, and emailed the cards. She also took the time to confirm that the information on our other policies was up to date."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Jenny Brown
June 24, 2025
"Alex was extremely helpful with our recent life insurance request! His knowledge and quick responses allowed us to close the deal in less then 24 hours! Thank you, Alex!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
april brown
June 18, 2025
"I had a great experience! Shana walked me through everything step by step and was very helpful with any questions that I had!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Jo Downing
June 14, 2025
"Very Friendly and helpful!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Will Maxey
June 13, 2025
"Alex Downing is knowledgeable about available coverages and provides excellent client service. Highly recommend."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Hayley Smith
June 12, 2025
"We recently switched our insurance over to Alex and found him and his staff to be very professional, friendly, and helpful with all of our insurance questions and needs!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Heather Guy
June 11, 2025
"Lanna went above and beyond to exceed my expectations so anything below 5 stars wouldn’t be beneficial to her! She had the best customer service skills and did whatever she needed to do to make sure I had everything I needed took care of!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Daniel Shores
June 5, 2025
"Great customer service. Efficiently provided me with all info and got me setup in a timely manner"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Kaleb Chapman
May 29, 2025
"Hands down the best experience I’ve had with purchasing insurance. Miss Lanna was friendly and great to work with."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sky Lowery
May 29, 2025
"Lanna is my favorite associate ever!! She’s so knowledgeable and dedicated!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Megan Miller
May 29, 2025
"Lanna was amazing. She went above and beyond to take care of my needs even as I dealt with the hectic schedule of a new job. I cannot recommend her enough! 11/10!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Vadim Dimov
May 28, 2025
"Excellent service and a truly welcoming atmosphere! The team was friendly, professional, and made the entire process easy and stress-free. Highly recommend!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Stephanie Price
May 28, 2025
"I was very pleased with my recent experience at State Farm. I also give 5 stars to Lanna Rhinehart, the account representative. She was on point! She answered all my questions in a timely manner but most of all she was very kind!"
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."